Susan was my sister. She had a psychiatrist, a therapist, residential treatment, years of sobriety — but never a team. Never one that lived alongside her, that would have caught the trauma, the anxiety, the disordered eating, the addiction, the suicidality, and built her recovery around her needs.
I became a therapist because of her. I built my first company reaching toward what she needed. I built Cendera to finish the job. Cendera is the whole answer.
Everything we are begins with her.
Susan was my sister. She was born on November 9, 1977, in Los Angeles — five years after me. I received the news of her arrival by deliberately regurgitating my breakfast egg in protest. When the baby came home, my resistance dissolved immediately. She was golden-haired and blue-eyed and delightful to everyone who encountered her — the neighbors, the family dogs, the godparents, strangers. She had the kind of presence that made people want to be near her.
And she had, from very early on, something else. A terror of men she could not explain. Difficulty eating — hours at the table, low weight, charm deployed to avoid food. Reading problems. Somatic complaints — headaches, stomach aches — for which doctors found no organic cause. Shyness that deepened into avoidance. A rigidity about her body, her appearance, a quality of being slightly at war with herself that none of us could quite name or reach.
Her childhood was, by every conventional measure, a good one. Loving parents. An intact family. Education. Support. She was not neglected, not abused in any way anyone could see. What happened to her — whatever happened to her — left no visible mark. It left only its effects.
By nineteen she had discovered crystal methamphetamine at a rave in Berkeley, and she described it to me with a clarity that has stayed with me ever since: for the first time in her adult life, she felt free from herself. The self-consciousness lifted. The inhibition dissolved. She could talk to people, be in rooms, exist without the low-level terror that had followed her since childhood. Addiction was not a moral failure. It was a solution — the first one that had ever worked.
She spent the next eighteen years on substances. She tried to stop many times and could not. She came to believe she never would.
“She described it to me with a clarity that has stayed with me ever since: for the first time in her adult life, she felt free from herself. Addiction was not a moral failure. It was a solution — the first one that had ever worked.”
At thirty-seven, Susan was attacked on the street in San Francisco and left for dead. Her face, jaw, and skull were fractured. She was hospitalized in a neurological acute care unit, her jaw wired shut, physically unable to speak or leave her bed, for four months. The doctors told us she would likely be a vegetable. They were wrong. What she found in that bed — in the enforced stillness, the inability to escape or medicate or flee herself — was Buddhism. Specifically, mindfulness practice. She built, through sheer devotion, an almost inhuman capacity to tolerate pain. She rehabilitated herself, slowly, completely, against every medical expectation.
When she could finally speak again, she told me something that is both luminous and, in retrospect, heartbreaking: she was grateful for the attack. Because it had done what nothing else could. It had removed her ability to run.
She maintained sobriety for five years. She had a psychiatrist. She had a therapist. She had a family that loved her and was paying close attention.
“She told me she had never, in her entire adult life, had a conversation without being on a substance.”
Because Susan had never, in her entire adult life, had a conversation without being on a substance. Sobriety revealed what addiction had been treating all along: she did not know how to be in the world with other people. She had no career, no close friendships, no romantic relationships, no practiced sense of how a day was supposed to be structured or what it was supposed to be for. She had extraordinary intelligence and an insatiable curiosity — she would disappear down research rabbit holes for hours, following ideas with genuine passion — but there was no purpose organizing it. No meaning holding it together.
She asked to go to Burning Man. She asked about ayahuasca. She was reaching, in her way, for exactly what she had found in the hospital bed — transformation, dissolution of the self that had never felt livable, the experience of being carried by something larger. I said no to both. I said it in love. And it was also, in retrospect, insufficient — not because those paths would have saved her, but because the question underneath the question was never fully answered by the psychiatric team who saw her in fifty-minute appointments, separately, without a shared clinical picture or a mandate to build what she actually lacked: skills, vocation, relationships, daily structure, a reason to stay.
The TBI from the assault sat in the background of her recovery, shaping her cognition and her affect in ways that may never be fully understood. She did not want to be a burden to our aging parents, or to me. She had spent four months learning not to be afraid of pain. She had, in the Buddhist tradition she loved, made some kind of peace with the uncertainty of what comes next.
I became a clinician because of her. I studied family systems, trauma, early attunement — the way a child’s capacity for relationship is shaped before any of us can see it forming. I built a career at the intersection of complex psychiatric illness and the failure of fragmented care. And eventually, alongside a team of people who share this conviction, I began building something new.
Cendera Health exists because Susan’s treatment team was not a team. Because the psychiatrist and the therapist, however skilled individually, had no shared mandate to build what she actually needed: the practical, relational, daily-life scaffolding of a self that had never learned to exist without substances. Because meaning is not a symptom that medication treats or a problem that insight alone solves. Because she needed a pod.